Samsung Frame TV Art FAQ - Your Questions Answered | Art For Frame

Samsung Frame TV Art FAQ: Questions Answered

Everything you need to know about turning your Samsung Frame TV or Hisense CanvasTV into a beautiful, ever-changing gallery wall with digital art.

The Essentials

The questions we hear most often — answered clearly and honestly

What is Art For Frame?

We're a digital art marketplace created specifically for people who own Samsung Frame TVs and Hisense CanvasTVs.

Here's what makes us different: we believe art should feel timeless, not rented. Every piece you find here is a one-time $9.99 purchase that's yours forever — no subscriptions, no recurring fees, no losing access when you cancel something. Each artwork is carefully curated and optimized to look stunning in Art Mode, so your TV becomes a living gallery that shifts with your mood and the light in your room. Explore our full digital art collection.

Is your Frame TV art AI-generated?

Yes — and we're completely transparent about it.

We use AI as a creative tool, like a digital paintbrush. It helps us generate unique compositions, which our team then carefully refines — adjusting light, depth, color harmony, and composition until each piece feels just right. Every artwork is optimized for the matte, museum-quality displays of Samsung Frame TV and Hisense CanvasTV.

We believe transparency matters. Some marketplaces never tell you how their art is created, but we think you deserve to know. By combining AI innovation with human artistry, we create digital art that feels authentic and alive in your space — responding naturally to your room's changing light throughout the day.

We hear the concerns about AI in the art world. We understand why many traditional artists feel uneasy about this technology, and we respect those feelings. That's exactly why we're launching our Artist Partnership Program in 2026 — to create a meaningful new revenue stream for painters, photographers, and digital creators who work without AI. You'll be able to purchase their work alongside our AI-assisted pieces, giving independent artists a new way to reach collectors while expanding the range of styles available to you.

What makes Art For Frame different from the Samsung Art Store?

We focus on ownership over subscriptions.

Every artwork is a one-time $9.99 purchase that you keep forever, unlike subscription-based services. Think of us as helping you build a permanent art collection, not a temporary rental. Our curators carefully select each piece not just for beauty, but for how it transforms your space — considering how light plays across compositions throughout the day. Browse our minimalist collection or geometric works to see the difference.

What's the difference between Samsung Frame TV and Frame Pro (2025)?

The Frame Pro 2025 features upgraded Neo QLED display technology, while the regular Frame uses the beloved QLED with enhanced Art Mode.

Here's the breakdown:

  • Frame Pro: Neo QLED display, Wireless One Connect Box, Motion + Brightness Sensor, deeper blacks and brighter whites
  • Regular Frame: QLED display with strong Art Mode features that have made it a favorite

Both render our artwork beautifully — whether it's surreal dreamscapes or botanical collections. The Frame Pro just adds richer depth and contrast for those who want the absolute best.

How much does each digital artwork cost?

Each piece is $9.99, and it's yours to keep forever.

No subscriptions, no recurring charges. Think of it like building your own personal art collection — one piece at a time, chosen intentionally for your space and style. You'll never lose access to what you've purchased, even if we introduce optional subscription tiers down the road. What you buy stays yours.

Want to build your collection faster? We also offer bundles of 5 pieces for $35 — that's just $7 per artwork.

Here's our thinking: Samsung Frame TVs and Hisense CanvasTVs are significant investments, often costing thousands of dollars. But the art you display on them shouldn't break the bank. Beautiful, curated digital art should be accessible, not prohibitively expensive. If you're not ready to purchase yet, start with our free collection to see how digital art transforms your space.

Setup & Display

Making your digital gallery look perfect

What file format and resolution do downloads come in?

Each artwork is delivered as a high-quality PNG at 3840×2160 (4K UHD).

This format ensures crisp details, zero compression artifacts, and stunning presentation on matte displays — whether it's the soft gradients of a sunset or the sharp lines of urban architecture. It's optimized specifically for Samsung Frame TV and Hisense CanvasTV.

Do I need to resize the art before uploading?

Nope — our files are already formatted at 3840×2160 in a perfect 16:9 ratio.

If you notice slight edge cropping, just use your TV's built-in Fit to Screen or mat options to adjust. Think of it like framing a physical artwork — small tweaks ensure the perfect presentation for your space.

Is the art compatible with Samsung Frame TV and Hisense CanvasTV?

Absolutely. Every file we deliver is formatted at 3840×2160 (4K UHD) in a 16:9 ratio — exactly what Samsung Frame TV and Hisense CanvasTV need. No cropping, no resizing, no hassle.

If you do notice any minor cropping when you upload, you can easily adjust it using your TV's Fit to Screen or mat settings. We've tested our files on both platforms to make the setup process as smooth as possible. Browse our full collection here.

How do I upload art to my TV?

It's easier than you might think.

For Samsung Frame TV: Use the SmartThings app on your phone, tap into Art Mode, and select Add Photos. Choose your downloaded artwork and you're done.

For Hisense CanvasTV: You can upload through the built-in Art or Photos app, use a USB drive, or connect via supported mobile apps (depending on your model).

Since our files are already sized perfectly for 4K Art Mode, the whole process takes just a few taps. We include full step-by-step instructions with every purchase, and you can always check our detailed upload guide if you need extra help.

Our Collections

Discover art that speaks to your aesthetic

What art styles and collections do you offer?

We offer six curated collections, each with its own distinct mood and aesthetic:

Each collection is updated regularly with new pieces that reflect the changing seasons. Explore the full range in our digital art gallery.

How often do you release new artwork?

We release new collections seasonally, bringing fresh art that reflects the moods and colors of each time of year.

Subscribe to our newsletter to get early access to upcoming drops — think of it like being on the guest list for a private gallery opening.

Can I rotate different artworks on my TV automatically?

Yes — both Samsung Frame TV and Hisense CanvasTV support playlists and slideshows in Art Mode.

Samsung users can create playlists in the SmartThings app, while Hisense users can use the slideshow settings in Art/Photos mode. You can adjust the interval from minutes to hours, creating a living gallery that shifts with your daily rhythm — morning light, afternoon calm, evening warmth.

Support & Troubleshooting

We're here to help

My artwork looks cropped, stretched, or too dim. How can I fix it?

Start with your Art Mode settings:

  • Use Fit to Screen or adjust mat options to prevent cropping
  • Increase Art Mode brightness if you're viewing during the day
  • Double-check that you uploaded the original 3840×2160 file (not a resized version)
  • Make sure your TV firmware is up to date

If you're still having issues, visit our troubleshooting guide or reach out to us — we're always happy to help.

Do you offer refunds for digital art purchases?

Because digital files are instantly delivered, we don't offer refunds.

However, if a file is corrupted or doesn't display correctly on your TV, we'll repair or replace it immediately at no cost. That's our guarantee to you.

Still need help?

We're always here to answer questions and help you create the perfect gallery for your space.